Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is trained to fast care for all Linux shared hosting packages clients’ queries and guidance inquiries. Via our ticket system, you’ll be able to share your question and a support staff representative will, no doubt get back to you in less than maximum 1 hour. In fact, practice has confirmed that the ordinary resolution time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any query you have got involving Stephen's Hosting’s offerings. We’ve qualified professionals working on daily basis to offer you help and support at any time necessary. You’ll be able to the ticketing system or send us a message any time, or you can grab the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a huge education base into the Control Panel so as to get valuable step–by–step instructions anytime. Each section of the Control Panel features its own contextual support area featuring a list of how–to articles. We have also made educational videos to provide you with a more effective idea of just how to accomplish any presented job.