Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center section incorporated into Stephen's Hosting’s Online Control Panel. It features a detailed repository with commonly asked questions and detailed educational articles compiled by our capable tech support staff.

  • Top quality support service

  • Video Tutorials

  • If you would like to watch how a task is done or how an issue is remedied, instead of just reading about it, take a look at our collection of instructional video tutorials. They address various topics and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk service and a 1–hour ticket response time guarantee. Our seasoned tech support engineers will be available to you 24x7 to reply to your questions and to settle any problem that you could face. Simply open a client support ticket from the Help Center and we will respond to you without any delay whatsoever.